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Technical support for
PostgreSQL & MariaDB

Administration, tuning, high availability and 24×7 support for your open source databases. On IBM Power and x86, with no middlemen.

SLA 24×7 L2 / L3 Power + x86
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Maria DB
0 years of experience with enterprise databases
L2/L3 tiers of specialised technical support
24×7 availability for mission-critical environments
100% remote · direct engineers · no middlemen
What we do

DBA administration & support for PostgreSQL & MariaDB

Your database team — without the hiring. We keep your open source engines running with the performance, security and availability your business demands.

Preventive maintenance

Continuous monitoring, vacuum tuning, log analysis, index management and periodic health reviews of your PostgreSQL and MariaDB instances.

High availability

Patroni, Pgpool-II and streaming replication for PostgreSQL. Galera Cluster and MaxScale for MariaDB. Automatic failover.

Tuning & optimisation

pg_stat_statements, slow query log, EXPLAIN ANALYZE. Sizing of shared_buffers, work_mem, InnoDB buffer pool and thread pool.

Migrations

From Oracle, MySQL, SQL Server or Db2 to PostgreSQL/MariaDB. Assessment, migration plan, load testing and guaranteed rollback.

Backup & disaster recovery

Barman, pgBackRest and mariabackup. Retention policies, periodic restores and point-in-time recovery (PITR). Sleep well.

Security & hardening

Access auditing, TLS, pg_hba.conf, row-level security, role management and regulatory compliance (GDPR, SOC 2).

Comparison

PostgreSQL vs MariaDB

Both are open source, battle-tested and production-ready. We master both and help you choose the right fit.

PostgreSQL

  • Native streaming + logical replication
  • HA with Patroni, Pgpool-II, repmgr
  • Native JSONB with GIN indexes
  • Full-text search (tsvector/tsquery)
  • PostGIS, pg_vector, TimescaleDB
  • Native ppc64le (Linux on Power)
  • SIXE support L2/L3 · 8×5 · 24×7

MariaDB

  • Galera Cluster + semi-sync replication
  • HA with Galera + MaxScale proxy
  • ColumnStore for analytics
  • InnoDB Full-Text Search
  • Spider, MHNSW (AI vector search)
  • ppc64le + AIX (LibrePower port)
  • SIXE support L2/L3 · 8×5 · 24×7
Process

How we start working together

Fast, no red tape. From the initial audit to ongoing support — everything remote.

1

Initial audit

We analyse the state of your instances: configuration, performance, security and backups.

2

Action plan

Report with prioritised recommendations, effort estimates and a roadmap tailored to your team.

3

Implementation

We apply improvements: tuning, HA, backups, hardening. Everything documented.

4

Ongoing support

Maintenance, L2/L3 incident response, upgrades. 8×5 or 24×7 depending on your contract.

FAQ

Frequently asked questions

The most common questions about our PostgreSQL and MariaDB support service.

Do you support PostgreSQL and MariaDB on IBM Power?
Yes. We have hands-on experience with both engines on ppc64le (Linux on Power) and, for MariaDB, also on AIX. We contributed to the MariaDB on AIX port through the LibrePower project.
What is the difference between L2 and L3 support?
L2 covers day-to-day operations: monitoring, patching, backups and operational incident resolution. L3 includes advanced performance diagnostics, complex replication issues, architecture consulting and vendor escalation.
Can you migrate our Oracle database to PostgreSQL?
Sí. Migrations completas desde Oracle, MySQL, SQL Server y Db2. Evaluamos compatibilidad de tipos de datos, PL/SQL vs PL/pgSQL, procedimientos almacenados y hacemos pruebas de carga. Más en nuestra Oracle to IBM Power migrations page.
What tools do you use for high availability?
PostgreSQL: Patroni (etcd/ZooKeeper), Pgpool-II for read balancing and repmgr. MariaDB: Galera Cluster for multi-master and MaxScale as an intelligent proxy with automatic failover.
Do you offer 24×7 support?
Yes. Annual contracts on 8×5 or 24×7 schedules. 3- and 5-year plans with special terms. 100% remote, delivered directly by our certified engineers.
Do you also support IBM Db2 and Informix?
Yes. We have DB2 technical support and official training in Db2 & Informix. We cover the full database spectrum on IBM Power.
Related

More SIXE services

IBM Db2 technical support IBM Power support (AIX, Linux, IBM i) Oracle to IBM Power migration MariaDB on AIX: the full port IBM Storage: backup & data protection Contact SIXE

Do your databases need a team that truly cares?

Tell us about your setup. No commitment, no middlemen. Real engineers answering real engineers.

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