Description
Delivery:Online, classroom or onsite
Duration:3 days (24 hours)
Who it is for:This course is designed to enable developers and implementers of Sterling Order Management to configure Sales Order management rules and administer the order fulfillment process.
Desired
Recommended background:Before taking this course, students should have completed: 6F91G – Configuring Participant Modeling, Process Modeling, and User Security
Who this course fits
- Organisations selling across channels on the same stock and running short.
- Teams shipping from store and from warehouse who need to pick the right one.
- Anyone promising delivery dates they then cannot meet.
Course content
- Order management overview
- Inventory management
- Sales order specific configuration
- Sourcing and scheduling rules
- Order fulfilment rules, from order to delivery
- Payment rules: processing payments and creating invoices
- Managing returns
Training with SIXE, IBM Business Partner
- Labs on an Order Management environment with real orders running their full lifecycle.
- Taught directly by IBM Champion instructors from the SIXE team.
- Credly badges available: credly.com/organizations/sixe/badges
- Flexible format — online, classroom or onsite — in closed groups, priced per attendee, in the language of your choice (ES / EN / FR).
Instructors specialised in IBM Sterling
Engineers from the SIXE team experienced in Sterling Order Management implementations. Several recognised as IBM Champion.
Frequently asked questions
Does it cover availability promised to the customer?
Availability queries and sourcing rules are the core of the course, and they underpin any date promise. The promising itself is now a separate IBM product, Sterling Intelligent Promising, with courses of its own: if that is what you are after, tell us.
How is it organised and what does it cost?
It runs as a closed group, priced per attendee. Tell us how many you are and which dates suit you, and we will send a proposal.
