Technical system support for SAP (all versions)

SAP, the heart of your business, needs a solid foundation. With our specialized support, we ensure that from servers to upgrades, everything runs smoothly. In IBM Power environments, SAP reaches its peak performance due to the robustness, scalability and reliability of these systems. We help you optimize your SAP environment, including SAP HANA or classics versions.

ilustraciones de administracion, monitorización etc

What do our specialized SAP technical support services offer?

Initial audit

The first thing is to know the initial state. We perform a complete analysis of your SAP environment, including servers, storage, networks and backups, to identify possible improvements and adapt them to the needs of your infrastructure, whether it is IBM Power or any other system.

Safety and prevention

We prevent disasters: we implement backup and recovery solutions. No matter your infrastructure, we guarantee that your data is protected effectively and in any eventuality.

Performance optimizations

We optimize the configuration of servers, databases and networks. We adjust specific parameters to ensure optimal SAP performance in high-demand environments and critical loads.

24/7 Monitoring

With advanced tools like QRadar, we detect problems before they become a headache.

Updates

We don’t let your systems fall behind. We apply specific patches, updates and performance tuning for SAP and other key infrastructure components.

Incident resolution (fast and drama-free)

Do you have a bug that is complicating your day? Don’t worry, you won’t die trying with SIXE. We detect and solve any technical issue, whether in modules, infrastructure or integrations, with minimal impact on your business.

How do we do it?

  • 1.

    Contact us

    Whether by mail, phone or smoke signal, we’re on the lookout.

  • 2.

    We categorize the problem

    A manager evaluates your application and we assign you to a specialized consultant.

  • 3.

    Let’s get to work

    We detect the problem and inform you of the plan and deadlines.

  • 4.

    We solve

    We solve your problem with the least possible impact.

Why trust SIXE?

  • ⏱️ Immediate response. We attend to you so quickly that you won’t even have time to worry.
  • 🤝 Closeness. We don’t just solve problems, we accompany you every step of the way to help you make the best strategic decisions for your company. We address your issues without intermediaries or bureaucracy. Access directly to our specialized engineers and enjoy faster response times than the big providers.
  • 💡 Customized and flexible solutions. We don’t offer generic answers; we tailor our solutions to the specific needs of your business. From integrating SIEM tools like QRadar to support for critical systems, we cover everything needed to keep your operations running at peak performance.
  • 📚 Technical training. We don’t just solve problems; we train your team with specialized courses in IBM, SUSE and Red Hat, and Canonical. We are official partners, which allows us to offer you the best rates so you can be self-sufficient in managing your systems.
  • 🌐 Global coverage. Support in Spanish, English, and French.
  • 🎯 L2 and L3 support. Whether during standard business hours (8×5) or full 24/7 support, we are available to resolve your issues whenever you need us, ensuring that your systems are always up and running.

With SIXE, you not only get support, but a strategic partner who understands your challenges and works with you to maximize the potential of your SAP technologies. Trust us and take your business to the next level.

SAP Support Request

TUX defendiendo SAP HANA
SiXe Ingeniería
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