Specialized Canonical technical support

Specialized service for your Ubuntu systems

At SIXE, we understand how crucial it is to keep your systems running at peak performance. That’s why we offer specialized technical service in technologies such as Ubuntu, LXD, MicroCloud, MicroStack and OpenStack. We not only provide support, but also consulting, system integration and training, covering all the needs of your infrastructure. Thanks to being Canonical partners, we can solve any problem or need that arises in an agile and effective way. Our team works hand in hand with the manufacturer to ensure that your systems are always in the best hands and that they have the most innovative and updated solutions.

Canonical business partner

We offer technical support on the main Canonical services

  • Ubuntu and Ubuntu Pro

    logo of canonical, creators of Ubuntu version 2024At SIXE, we take Ubuntu and Ubuntu Pro support to another level, and we do it with the security of being Canonical partners. This alliance allows us to offer you a complete service: from consulting and system integration to training and technical support. Do you have a classic version like Ubuntu 16 or are you working with the latest versions like Ubuntu 24, Server, or Desktop? We cover it all! And if a complex problem arises, don’t worry: we work directly with the manufacturer to solve it, ensuring that you always have the perfect solution for your needs.

  • Microcloud

    About MicroCloudNeed scalability or efficiency? We’ve got it covered! We make sure your containerized infrastructure runs smoothly. Whether you’re setting up private clouds or need to maximize the efficiency of your resources across multiple environments, we’re here to help. Plus, we work hand-in-hand with Canonical to make sure your MicroCloud infrastructure remains secure, scalable and optimized.

  • MicroStack and OpenStack

    Install microstack on Linux | Snap StorePrivate cloud? No problem, we cover OpenStack deployment and management, with a focus on efficiency. What if I have a small environment? Don’t worry, we’ve got your back just as well: we deploy and support MicroStack for smaller, more agile environments.

  • LXD

    File:Linux Containers logo.svg - Wikimedia CommonsWe offer support for the creation and management of Penguin OS containers and virtual machines. We streamline your management with LXD, optimizing virtualization and resource efficiency.

  • MAAS

    MAAS logo (metal as a service)

    Having trouble automating deployments? Need to optimize your server utilization or scale quickly? No problem! We work side-by-side with the manufacturer to solve any challenges that arise, ensuring a seamless experience. In addition, our experience allows us to tailor MAAS to your specific needs, from small environments to large data centers. In addition, we offer technical training in MAAS, so you can take your infrastructure management a step further.

  • Kubernetes

    Kubernetes with MicroK8sWorking with containers is the present and the future. Whether you work with MicroK8s or Kubernetes, we offer support from initial configuration, to cluster maintenance and optimization. At SIXE, we go further by implementing best practices to improve scalability, performance and availability. And don’t think that’s all? we also have training! If you need to train yourself or your employees, we’ve got you covered with our Kubernetes management course.

  • Juju

    Juju Logo Vector - Free Download SVG | WorldvectorlogoDo you have complex environments to manage? Juju is the key to deploy and manage applications with ease. At SIXE, we accompany you with specialized technical support, helping you to configure, optimize and maintain your models in perfect condition, whether in the cloud, on-premise or hybrid environments. And if doubts arise or you need to go further? We take care of solving any technical challenge in direct collaboration with the Canonical team. But we don’t just solve problems: we give you the tools and knowledge you need to make your infrastructure work perfectly. With Juju and our team, orchestrating your applications will be simpler, more efficient and, above all, more productive.

What does Canonical technical support cover?

L1, L2 and L3 support

Rapid response to technical problems, with specialized attention according to the complexity of the incident.

Preventive maintenance: Patches and updates

We avoid problems by making the appropriate optimizations. In addition, we are committed to technological sustainability, so we will get the most out of your systems, thus avoiding unnecessary purchases of systems you don’t need.

Consulting without intermediaries

We offer you solutions tailored to your business. With more than 15 years of experience, we ensure that your infrastructure with Canonical services is always optimized and ready for the future.

Contracting modalities

  • L1, L2 and L3 Support: Support modes adjusted to the needs of your company, with 8×5 or 24×7 availability depending on the criticality of the incidents.
  • Competitive prices: We offer discounts for long-term contracts (3 or 5 years).
  • Tailor-made services without intermediaries: We customize support services according to the infrastructure and specific requirements of each client. Get a one-on-one treatment, no waiting, no bureaucracy, SIXE experts will attend you.

Get technical support on Canonical technologies

SiXe Ingeniería
×