Description
Course on IBM Cloud Pak for AIOPs: Operating with Event Manager to reduce MTTR
Mode: Online and in-person
Duration in days: 2
Target Audience:
This course is intended for help desk personnel and operators using IBM Event Manager.
Desired Prerequisites:
- Understand how systems, applications, services, and network topology relate to one another
- Have basic Linux command-line skills
- Understand the kinds of events or alarms that are typical to an enterprise or telco customer
Course Agenda
- Course introduction
- Unit 1. Accessing your lab environment
- Exercise 1. About your lab environment
- Unit 2. Seeing events in the Event Viewer
- Exercise 2. Seeing events in the Event Viewer
- Unit 3. Customize and create event views and filters
- Exercise 3. Customizing event views
- Unit 4. Viewing related events
- Exercise 4. Viewing related events
- Unit 5. Using the Topology Viewer
- Exercise 5. Using the Topology Viewer
- Unit 6. Create runbooks
- Exercise 6. Create and use Runbooks
- Course summary
Instructors specialized in IBM, Red Hat, SUSE and Canonical
At SIXE, the quality of our training is reflected in the experience and knowledge of our instructors. Each IBM course is taught by highly qualified and certified professionals. Among our instructors, we have IBM Champions with years of industry experience and a deep understanding of IBM technologies and solutions. Our instructors not only possess advanced theoretical knowledge but also significant practical experience of more than 15 years in the development and implementation of solutions in real enterprise environments.
Our experts are committed to educational excellence and offer personalized training to address the specific challenges faced by participants. Each session is enriched with practical case studies and real-life examples, ensuring that the knowledge acquired is directly applicable in the workplace.