Build an IBM Case Manager Solution (V5.3.2)

Description

At Sixe Engineering we have been providing official IBM training around the world for over 12 years. Get the best training from our specialists in Europe. We have important discounts and offers for two or more students.

Course details

Target audience

This course is intended for solution architects, developers, business analysts, system administrators, or anyone who works as a solution builder within their company.

Desired Prerequisites:

• Knowledge of Case Manager concepts, such as case management, case, solution, task. 
• The ability to identify parts of a solution.
• or IBM Case Manager Essentials V5.3.2 (classroom)(F2900G)
• or IBM Case Manager Essentials V5.3.2 (self-paced) (F2909G)

Instructors

The great majority of the IBM courses we offer are taught directly by our engineers. This is the only way we can guarantee the highest quality. We complement all the training with our own materials and laboratories, based on our experience during the deployments, migrations and courses that we have carried out during all these years.

Added value

Our courses are deeply role oriented. To give an example, the needs for technology mastery are different for developer teams and for the people in charge of deploying and managing the underlying infrastructure. The level of previous experience is also important and we take it very seriously. That is why beyond (boring) commands and tasks, we focus on solving the problems that arise in the day to day of each team. Providing them with the knowledge, competencies and skills required for each project. In addition, our documentation is based on the latest version of each product.

Agenda and course syllabus

Build and deploy a solution    

• Build a solution    
• Deploy a solution    
• Test a solution    
• Manage roles    
• Redeploy a solution

Create properties and document classes    

• Create case properties    
• Create task properties    
• Create a business object    
• Create document classes    

Create roles and in-baskets    

• Create roles    
• Create in-baskets            

Create tasks    

• Create a to-do task    
• Create a container task    
• Add the to-do list widget to the Case Details page        

Create a step map    

• Open a task in Step Designer    
• Create a step map    
• Add a workgroup to a step map    
• Add an attachment to a step map    

Use preconditions and sets    

• Organize tasks with preconditions     
• Organize tasks with inclusive sets    
• Organize tasks with exclusive sets        

Automate case packaging    

• Open a task in Process Designer    
• Add a component step to a task    
• Use a component step to package a case    

Add case stages    

• Add case stages to a solution    
• Use a system step to perform a case stage operation    
• Use a case stage as a task precondition        

Solution design principles    

• Describe solution design principles                

Do you need to adapt this syllabus to your needs? Are you interested in other courses?  Ask us without obligation.

Locations for on-site delivery

• Austria: Vienna
• Belgium: Brussels, Ghent
• Denmark: Cophenhagen
• Estonia: Tallinn
• Finland: Helsinki
• France: Paris, Marseille, Lyon
• Germany: Berlin, Munich, Cologne, Hamburg
• Greece: Athens, Thessaloniki
• Italy: Rome
• Louxemburg: Louxembourg (city)
• Netherlands: Amsterdam
• Norway: Oslo
• Portugal: Lisbon, Braga, Porto, Coimbra
• Slovakia: Bratislava
• Slovenia: Bratislava
• Spain: Madrid, Sevilla, Valencia, Barcelona, Bilbao, Málaga
• Sweden: Stockholm
• Turkey: Ankara
• United Kingdom: London